Chitungwiza Central Hospital (CCH) recently
invested into a critical skills value for its staff
that they gave vital training in Customer Care.
The hospital held a workshop for its staff
members which ran from July 9 to 11 where they
were couched on such customer care skills such
as being receptive, friendly and helpful to patients
and other visitors.
A total number of 100 staff members
including professionals and non-professionals
attended the workshop which was facilitated by
Mr Rusere from Renew It Trust.
The Public Relations Department of the
hospital organised the workshop in response to
the apparent need for such skills shown by communication
that reached the PR office indicating
a lack of customer care and general etiquette
among staff at the hospital.
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