OFTEN called by all sorts of names like the ‘Young Turks’ or ‘Young Blood’ among others, but nothing can beat the fact that young people have proven to be good leaders at Chitungwiza Central Hospital (CCH)’s Information Technology department which is one of the newest departments at the hospital. The department was established in 2010 in line with the hospital’s vision and mission of moving with modern technology.
The department has ushered the hospital from the pen and paper era to the new digital universe where every-thing from data capturing and collection is tackled by digital means. The I.T. department acts as a bridge between the technological global world and CCH staff enabling them to access internet services, among other technological components.
The I.T department is unique because it is being driven by young people namely Mr Tichaona Makoonde who is the head of department while Mr Tafadzwa Gandiwa deputises him. Among these males there is a female Miss Sabina Chandiposha who was seconded to this institution by the Ministry of ICT, Postal and Courier Services to spearhead the Systems Application Products (SAP).
Mr Makoonde worked as an intern at the Harare Polytechnic College before being later absorbed as one of CCH’s employees after management realized the talent that was inherent in him. He was then appointed as the I.T. Manager when Mr Terrence Furusa – the one who was in charge of the department then resigned. Now Mr Makoonde is the gatekeeper in this crucial department and is now a holder of a Bachelor of Science in Information Technology which he obtained from the Harare Institute of Technology (HIT).
“My zeal is to know new technological trends which motivated me to have an interest in Information Technology.
“Information is power, and therefore the ICT department helps us to enhance and harvest knowledge through the use of various information systems,” he said.
Mr Tafadzwa Gandiwa holds a diploma in Information Technology which he attained from the University of Zimbabwe.
“I was motivated by my mother to do Information Technology who was a systems analyst at the bank,” Gandiwa explained.
Miss Chandiposha holds a Bachelor of Science degree in Information Systems from the Midlands State University.
Chandiposha said, “I was motivated to pursue an I.T. course by my father’s colleague who worked at Hippo Valley Estates as an I.T. manager.”
Their work entails servicing and maintenance of computers at the hospital. They also do networking of internet and SAP including installing and cabling. ICT staff also maintains and support software such as SAP, records and pay-net. The other system which is at the hospital is HITRAC which is used for keeping database of CCH employees. The I.T. department’s other responsibilities include managing pastel evolution for managing debtors and creditors as well as managing Netone bulky SMS platforms.
The hospital is moving in line with modern technology by establishing this department. CCH was chosen by the Office of the President and Cabinet to pioneer the SAP system which is the computerization of hospital records. The department has three permanent employees and 10 students from various tertiary institutions. Out of the 13 employees in the I.T. department, four employees are women showing that the CCH I.T. department has already started paving the way for women I.T. experts in Zimbabwe.