Out- Patients Department

Purpose

For screening, consulting and refer patients to the doctor

To ensure patients are attended and referred to the relevant OPD clinics and other departments without delays.

Scope

Applies to all cold cases (non emergency ) patients, who are referred from local municipal clinics, private doctors or surrounding district hospitals, provincial hospital from Mashonaland East and surrounding district farms.

  1. Depending with the condition a patient may be attended to and treated with no referral .

Preparation Activity

  • Ensure all clients have OPD books stamped by the clerk and are given receipts if paying
  • Ensure adequate and availability of the following:
  • A desk for monitoring vital observations with working sphygmomanometer,stethoscope for blood pressure checks
  • Thermometers and spritted cotton swabs for body temperature checks
  • Bathroom and hanging scales for checking weight
  • OPD registers for recording demographic data and presenting history
  • Laboratory and X-ray request forms

Procedure

  • Screen patients into main OPD clinics as follows
  • Staff clinic for all employees who work at the hospital
  • Pediatric clinic for children below 12 years
  • Geriatric clinic for adults above 65 years
  • Refer patients to treatment room if they are laboratory and x-ray investigations requests, stat doses of medication, dressing or admission
  • Make a provisional diagniosis and manage appropriately
  • Take history of patients illness and complaints
  • Counsel the patient
  • Allow all patients to leave treatment room if they are Laboratory and x-ray investigation requests,stat doses of medication dressing or admission.

Records

OPD Registers

  • Payment Methods

    We accept the following payment options: CASH/ ECOCASH/ TELECASH/ RTGS/ POS (SWIPE)
  • LATEST : Birth Confirmation Record

    With effect from the 12/10/20 the hospital will be issuing current Birth confirmation Records i.e to those delivering daily. For all previous clients as from 11/11/20 onward , Birth confirmation Records will be issued on Wednesdays and Fridays at 8 am .
  • Visiting Hours

    • Morning Visit
      06.00 - 07.00
    • Afternoon Visit
      13.00 - 14.00
    • Evening Visit
      18.00 - 19.00

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